Serge Milk Frequently Asked Questions

Created by Recollette Edwards, Modified on Wed, 23 Aug, 2023 at 12:11 PM by Recollette Edwards



Some customers may have noticed changes in our Serge milk recently. We are aware of the changes, and we apologize for any inconvenience caused. We assure you that we are working to have this rectified in the shortest possible time.


Frequently Asked Questions


Why is it curdling when heated? 

When milk is heated, the proteins in the milk undergo structural changes that cause it to appear coagulated.


Is curdling harmful? 

No, it is not.


Does curdling mean that the milk is spoiled?

No, it does not. If you notice the milk is curdling after being heated, kindly discontinue use and contact customer service at once.


Will the curdling occur again? 

Our factories are working assiduously to ensure that this deviation is arrested in the quickest possible time.


Can I be refunded?

Sure, you can! You can return the product to your place of purchase for a reimbursement or call the customer care number on the box.





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